Online Privacy Statement
Who are we?
Equity 55 is a registered trademark & trading name of Equity 55 (Financial Solutions) Ltd
Currently Equity 55 (Financial Solutions) Ltd determine the purposes and means of processing personal client data.
What is this privacy statement about?
To reply to our site visitors we need to use information about you, and some of that may be personal or private. For example we may need to know your name and address, details of how you would like to be contacted (e.g. your mobile phone number), or how you would like to pay for the services we provide you.
As we do this, we’d like you to take some time to read this privacy statement. It will explain what information we might collect about you, why we collect it, what we may use it for, and who we may give it to. We’ll also explain your rights towards your information and how we look after it while we have it.
What information do we collect about you?
The information we collect about you may vary based on what service we provide to you. Typically, we need details like:
Your name and address so we know who you are and what services you need from us
Your contact details like phone number or email so that we can keep in touch with you about our services
We only collect information about you that we need to make sure you get the best service from us. We respect your privacy and we try to minimise what we do collect.
How do we collect information about you?
We prefer to collect the information we need directly from you. That way, you know what we have, and we can be sure you’ve provided us with the most accurate and up to date information.
What are ‘Cookies’ and how does Equity 55 (Financial Solutions) Ltd use them?
A cookie is a piece of information that is stored on your computer’s hard drive by your Web browser. On visiting the Web Site, your computer server will use the cookie to guarantee a secure connection. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of this Web Site.
Equity 55 (Financial Solutions) Ltd) may conduct analyses of user traffic. These analyses will be performed through the use of IP addresses and cookies which are required to ensure a secure server connection. Equity 55 (Financial Solutions) Ltd) does not use cookies to store any personal data or browsing habits. Third parties such as advertising agencies and content providers may use cookies on this Web Site to collect personal information about you. Forces Equity 55 (Financial Solutions) Ltd) recommends that you read the privacy statement of any third party before using their web site. Equity 55 (Financial Solutions) Ltd) is not responsible for the use of such cookies or any other ways in which your personal data may be collected or used by such third parties.
Certain areas of our websites use a Secure Socket Layer (SSL). A SSL is a security device which ensures that any data which you enter is encrypted during transmission over the internet. Encryption means the data is encoded so that it is not legible until such time as we decode it.
No data transmission over the internet can ever be entirely secure. While we do our best to protect your personal information, we cannot guarantee its security and you must be aware of this when using our websites.
Our websites may contain links to other websites. If you follow a link to any of these websites, please not that these websites have their own Terms & Conditions and privacy policies and that we cannot accept responsibility for their content. This privacy statement applies only to our website.
By email and phone
If you have contacted us by email, or provided an email address, we may use that to contact you if we need to.
You should also be aware that information conveyed by email could be deliberately or accidentally intercepted or corrupted.
Whilst we make every effort to ensure that emails we send to you are free from viruses this cannot be guaranteed. We recommend that you scan all email for viruses with appropriate and frequently updated virus checking software. You should also avoid sending us emails from unsecure or public wi-fi zones (such as coffee shops) to mitigate your messages being intercepted.
Where you are receiving financial advice, we encourage you to use our client portal, which is a secure space to share information and documentation with your financial advisor. A guide to using the client portal is available for download at the bottom of the page.
If you have given us you phone number (landline or mobile), we may use it to contact you if we need to, including sending texts.
Please let us know if your mobile phone number or email address changes so that we can keep this information up to date.
Your rights
GDPR gives you certain rights towards your personal information. We take all reasonable efforts to ensure we allow you to exercise those rights.
You have the right to see all the personal information we hold about you.
We’ll handle routine enquiries as part of our usual customer service. If you want to see more of the information that we have about you, you can make a data subject access request.
You can write to us at:
Equity 55 (Financial Solutions) Ltd) Trading as Equity 55 , Limehurst House, Bridge St, Loughborough LE11 1N
Also, we will not send you these offers by phone if you have registered with the Telephone Preference Service or by mail if you have registered with the Mailing Preference Service.
Please note though, that you may still receive non-personalised marketing material through your letterbox.
Equity 55 (Financial Solutions) Ltd) and data protection
The General Data Protection Regulation governs how we may use your personal information. We are registered under the Act and regulated by the Information Commissioner’s Office (ICO).
You can find our registration details here:
Equity 55 (Financial Solutions) Ltd (Registration Number: ZA641214)
You can also find a lot more information about this on the ICO Website or by contacting them at:
Information Commissioner′s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
(Tel: 0303 123 1113)
Changes to this statement
From time to time, we may amend this privacy statement to reflect changes in the law, guidance from the Information Commissioners Office (ICO), our experience of handling your information, or for other legitimate reasons. We will do this by posting the amended privacy statement on our website. We therefore suggest you check our online privacy statement from time to time to make sure you are aware of the latest version